Terms of Service

Last updated: October 1, 2026

1. About These Terms

These Terms of Service govern your use of the NovaTrend website and purchases made through our online store.

2. About NovaTrend

NovaTrend is a UK-based online retailer offering practical home, household, kitchen, and lifestyle products.

3. Website Use

You agree to use our website lawfully and not to interfere with its operation, security, or functionality.

4. Product Information

We aim to provide accurate product descriptions, images, dimensions, materials, specifications, availability, and pricing.

Product appearance may vary slightly depending on screen settings, lighting, photography, or manufacturing characteristics.

5. Prices and Payment

Prices are displayed on the relevant product pages in GBP (£). Applicable delivery charges are displayed during the purchasing process.

Standard shipping is free on eligible orders.

6. Orders

Submitting an order constitutes an offer to purchase the selected product. An order confirmation does not necessarily mean that the order has been finally accepted if there is an issue with availability, pricing, payment, or other relevant circumstances.

7. Delivery

Delivery information is provided in our Shipping Policy. Estimated delivery times are not guaranteed and may be affected by circumstances outside our reasonable control.

8. Returns and Refunds

Returns, cancellations, exchanges, and refunds are handled according to our Return & Refund Policy and applicable UK consumer rights.

9. Faulty, Damaged or Incorrect Products

If you receive a faulty, damaged, or incorrect product, please contact us so that we can investigate and provide an appropriate resolution in accordance with applicable law.

10. Third-Party Brands

Where third-party brand names, trademarks, product names, or manufacturer information appear on our website, they remain the property of their respective owners.

NovaTrend is not an official or authorised representative of a third-party brand unless expressly stated.

11. Intellectual Property

Unless otherwise stated, website content including text, graphics, logos, and design elements is owned by or licensed to NovaTrend and must not be reproduced without appropriate permission.

12. Website Availability

We aim to keep our website available and functional, but we cannot guarantee uninterrupted access at all times.

13. Events Outside Our Reasonable Control

We are not responsible for delays or failures caused by circumstances outside our reasonable control, including carrier disruption, severe weather, public emergencies, technical failures, or other unforeseen events.

14. Consumer Rights

Nothing in these Terms limits or excludes any consumer rights that cannot legally be limited or excluded under applicable UK law.

15. Changes to These Terms

We may update these Terms from time to time. The latest version will be published on this page.

16. Governing Law

These Terms are governed by the laws applicable in the United Kingdom, subject to any mandatory consumer protection rights that apply to you.

17. Contact

NovaTrend
73 Queen Street
Edinburgh
EH2 4NA
United Kingdom

Email: beepbeep4004@gmail.com
Phone: +44 7700 900345